Payment Terms

IRDG / IRDG Innovation Skillnet Payments & Cancellation Policy 

The majority of IRDG events are free to attend for members.  Occasionally it is necessary to charge a fee in order to cover the running costs of the event or training programme. Where an event is open to the wider public (i.e. Non-Members), members will benefit from a preferential rate at all times.    

This payments policy is applicable to conferences, seminars and training programmes for which a participant payment is required.  

IRDG is now supporting your business through the IRDG Innovation Skillnet with Skillnet Ireland subsidised events and staff training to advance innovation and growth. 

How can I make a booking?   

  1. Book directly online: The majority of IRDG events are available for booking directly online.  In such cases a credit card can be used to make a direct payment using our online booking system.    
  2. Book directly via the IRDG office:  In the event that a company would prefer to pay for an event via invoice or other credit card facility, that can be arranged.    

How to make a booking or payment directly via the IRDG office:   

  1. Contact IRDG to enquire about availability / pricing as required.   
  2. Send your order confirmation in writing by email to IRDG.   
  3. Provide a Purchase Order, Payment or Credit Card details to IRDG within 7 days of your confirmation email to secure the booking.  Note that payment is required in advance of the programme start.    

Substitutions:   

  • Companies may substitute participants at any time without penalty.  Participants must be employees of the same company.  

Cancellations:  

If you are unable to attend please be aware the following rules will apply to cancellations:  

  • One-day Physical Conferences, Seminars or Workshops:
    • 4 weeks or more before the date of the event, full refund is available, less any processing fees. 
    • Thereafter, no refund available.  
  • Virtual Events:  
    • Where recordings are being made available, no refund applies.  
  • Training activity of 2 days or more duration  
    • Cancellations made within 2 weeks of receiving your Order Confirmation by email will be facilitated without penalty, unless that 2-week period falls within 6 weeks of the start of the programme.  
    • Cancellations received 6 weeks or more in advance of the programme start date are eligible for a full refund.
    • Cancellations received between 6 weeks and 3 weeks before the programme start date will receive a 50% refund.  
    • Thereafter, no refund is available, and the full cost course must be paid. 

Note: No refund will be made to delegates who fail to attend events or who do not complete courses as booked.   

 
Cancellation Policy – IRDG / IRDG Innovation Skillnet 
In the event of there being insufficient numbers booked onto an event IRDG/IRDG Innovation Skillnet reserves the right to cancel or postpone the event/training programme. Any payments made will be diverted to the rescheduled event, or credited towards another IRDG event. If an event is entirely cancelled, registrants will be offered a full refund where payment has already been made. 

To request a cancellation 

All cancellations should be sent in writing to info@irdg.ie before the course commencement date.  

Contact IRDG at 01-2374671 or info@irdg.ie for further details  

Updated April 2024